Take that meeting with BigCo?

by bsrubin on October 9, 2010

I remember the first time BigCo called.  They were interested in talking to our company (really – itty bitty us?), they wanted to talk about a potential partnerships ($$$$ – eyes wide), would we like to meet?  The first time a major player in your industry notices your startup is an exciting time – what do you do?  Will they steal the idea (don’t meet with them!)?  Buy you for a bazillion dollars (get your negotiating point for a $3 bazillion dollar valuation ready before the meeting)?  Waste your time (Yes)?

When your startup starts to get press, launch products, and generally develop real thought and market leadership – the BigCo’s will keep on coming.  Here is my guide to what to do.

1.  BigCo calls.  Or you meet them at a conference.  Or someone offers an introduction.  What to do?

2.  ALWAYS HAVE AN INITIAL CONVERSATION.  You have no idea what they are thinking – use an initial touch to point to feel them out.  Suggest an into call/coffee of 15-30 minutes.  Don’t agree to a 1.5 hour initial meeting with presentations (you risk time wasting, giving away too much information, etc.).

3.  During that initial conversation – gather AS MUCH INFORMATION AS YOU CAN without giving away anything non-confidential about your company.  Make sure the other party also agrees to speak non-confidentially – this clears both parties of nasty litigation possibilities going forward.  Unless you are in stealth mode there will be a TON to talk about without ever stepping onto confidential ground.  While you are speaking non-confidentially try to get them to declare their intentions.  How are they thinking about this market space?  How do they plan to grow into this market?  Do they have any initiatives in the space that they can talk about?  Who else have they been speaking to in this area?

4.  Ok – the intro call went well.  Unless they are truly uninteresting or already offered that bazillion dollars you have a decision to make – is it worth engaging further?  Presuming the value of a potential partnership is very high (otherwise don’t proceed) – what are the risks?

  • Giving away confidential information/plans to a competitor – I don’t view this one as a huge risk.  Anything you share that is confidential should be covered by an NDA.  If they plan on ripping you off anyways they would be stupid to sign that NDA and expose themselves to potential litigation.
  • Time waste – This is the big one.  Truly evaluate the likelihood of a deal getting done IN THE NEXT 6 MONTHS.  Where are you and where are they in their process?  Talk to people who have done deals with BigCo before to get a feel for their internal process.  If you can see a highly valuable deal getting done in 6 months – go for it.  If a deal isn’t getting done shortly don’t go cold turkey – continue to communicate good news, catch up occasionally, and cultivate personal relationships.  Just don’t fly the management team to France for a presentation that you spent the last week preparing and clearing with legal ($$$, time, etc).
  • We already said no to this (years later) – This risk is often overlooked.  Companies have institutional memory.  We pitched early and often to one BigCo before our technology was fully baked and before we were even close to market.  They came to a wishy-washy conclusion about the technology and the company at the time (justifiably).  We have been unable to rectify that initial impression despite 5 years of solid progress on the technology and the market.  We talked to BigCo too deeply too early.

Partnership with BigCo can really drive value for your startup – but watch out for engaging too early – in my experience this almost always leads to disappointment and time wasted on both sides of the table.

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  • http://weebehave.com Travis Ryan

    Good post! Very helpful…

  • http://www.sc2review.com Eric | Starcraft 2 Strategy

    I find that more than anything big companies waste time – tons of it, and then for some bureaucratic reason won't do the deal even if it makes perfect sense and will save them tons of $$$.

  • http://twitter.com/TylerBeerman Tyler Beerman

    Hey Tim,

    This is a great post, but I think most “BigCo's” don't mess with the little guy, until he's already in the limelight…. How do you land a meeting, or get an intro with a high-level executive for a stealth startup that is looking to make a strategic partnership prior to launch?

  • Chase

    My company is relatively small and I'd say it's still relatively unknown. I just happened to work with somebody in the past that introduced our product to the son of the CEO of a large company while we were finishing up our first prototype. That launched us into negotiations which resulted in some great large clients that have funded us throughout the company's life.

  • bsrubin

    Tyler,
    In this case is BigCo going to be your customer (ie. you are selling enterprise software or something directly to BigCo) or are you planning to partner with BigCo in order to distribute, market, or add value to your product?

    If BigCo is going to be your customer – you will need to find a way to talk with them soon. Steve Blank (http://steveblank.com/) has really good advice about how to reach them. One strategy he suggests which is bold but valuable – cold call your targets and calmly explain that you are looking to chat about their needs as you start a company to solve their problems (ie. don't pitch them). That starts the Customer Development process.

    If BigCo isn't your customer I would say focus first on your product and customer before chatting with BigCo. Likely they won't value you until you get out there.

  • rolfkenmo

    Thanks, good advices. I like to add a general advice: Ask the last question first!

    Moreover, have also in mind that a creative person, when he or she exaggerate could get a little paranoia (look at http://www.humanguide.eu and the personality factor Imagination), so don't be overprotective…

  • Wilton

    One of your points is a concern about giving away confidential information/plans to a competitor — you dismiss this by stating that they would be stupid to sign an NDA and expose themselves to potential litigation. This actually isn't the case. An NDA prevents a company from SHARING your confidential information with somebody else. It doesn't prevent them from acting on that information themselves.

  • bsrubin

    Technically correct. Here's the rub. If BigCo is planning to rip off your product – they want to do so cleanly. No IP infringement. It's easy to be in a gray zone.

    1. BigCo and you have some good ideas about an emerging market. Many of the same ideas – great minds think alike. Let's say idea A is patentable but neither company has done anything about that yet.

    2. You meet with BigCo and give them idea A (under NDA). Nothing comes of the meeting regarding a partnership.

    3. They patent idea A – they had it before you anyways so they are within their rights.

    4. You say WTF – BigCo stole my idea! Suing!

    5. BigCo now needs to PROVE that they had idea A first – a tough sell unless excellent lab notebooks etc. are kept.

    This is with a BigCo will generally NOT ask probing questions on areas where they are developing their own solutions.

    This all holds true in areas where IP can actually be generated btw – if it's a content play, community, or other idea with no patentability this wouldn't hold…

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