Reciprocation Management – How to Build a Fucking Awesome Professional Network

by bsrubin on December 8, 2011

I asked my coach Johnny this question a few weeks ago:

‘I feel that I have an overwhelming number of professional contacts.  I have a ton of great relationships – but I let them atrophy over time.  I can’t seem to find the right way to identify and keep in touch with the right people!’

Johnny’s response:

Karma baby.  If you want to build the strength of your network – selflessly help folks out.  It will come back to you in spades – but don’t do it for that reason – do it because you want to help.

Johnny had recent run a 30-day trial where he did 30 favors.  He noticed one flaw – reaching out and saying ‘I am doing favors and you have been chosen – what would you like’ doesn’t work well.  It often gets back a joke response, an ‘I’m all set’, etc.  Better to get your own creative juices flowing and be pro-active about how you can help.

Personal Reciprocation Management System

This was a powerful idea – and it’s inspired me to created a trial of a ‘Personal Reciprocation Management System.’  Here is how it works.

Identify your Peeps

The first step for me was identifying who I wanted to keep up with professional and personally.  I wanted to find the people who mattered – I could help them and they could help me.  I found an excellent piece of software – ConnectedHQ -  that helped me suck in and merge all of my email/Facebook/LinkedIn/Twitter/etc. contacts.  I went through every single one and starred the key people.  I came up with 112 of them – and I will allow this to grow a bit but need to keep it to a reasonable size for this to work – maybe 200 max?

Make a Contact Schedule

Twice a year feels like a reasonable contact period for these key people.  So 112*2/50 weeks per year = 5 contacts per week – growing to perhaps 10 as the list grows.  It took me about an hour to reach out to 6 people today, and I expect it will take another hour of followup on those contact points over the week.

So I filtered contacts in ConnectedHQ by time (who haven’t I spoke with in a while) and picked 6 people I could help now.  I helped them out – then used ConnectedHQ to set up a 6 month reminder.  I’ll do this every week until everyone has a reminder – then I’ll simply contact the people who come up by reminder each week.

Help Them Out

This was the key to it all.  I had previously thought of implementing such a system as a ‘here’s what’s up with me, what’s up with you’ mechanism.  There isn’t much joy or value there.  During this exercise I helped each and every one of them move forward in their business or life.  Small things count.  Here are some of the things I did today or will think of doing in the future:

  • Offer to make an introduction to someone you think they should meet.
  • Provide some constructive commentary on a new venture, direction, of piece of content they have created.
  • Pass on some piece of content or news that you think is critical for them.
  • Pass on their content to your readership.
  • Review their content.
  • Introduce them to a potential client.
  • etc.

Nothing on that list takes hours or days – that wouldn’t work.  These are short, meaningful, and thoughtful actions that may help someone move forward.

It’s Hard – But Feels Awesome

This is going to be tough.  It’s an act of creative thinking to come up with a way to help someone out that’s real, not contrived, and reasonably easy to execute on.  But once you do – the feeling is pretty sweet.  I just reached out to six people I know and found a small way to help them move forward.  Fucking awesome.

Will this stand the test of time?  Too soon to tell – would love to hear as others experiment with it.

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  • http://www.andrewjrosenthal.com Andrew J. Rosenthal

    Really helpful post — thanks Ben.  I appreciate you walking through specifically how you use the tool — looking forward to checking it out!

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